1. College diploma or above. 2. Experiences in customer service, Hands on experience with the ERP system, like SAP. 3. Strong communication and interpersonal skill. 4. Good listener and be patient. 5. Being able to work under high pressure. 6. Education or work experience with chemical background is priority. 7. Good command of English in read and written. 8. Proficient in Microsoft Word, Excel, and Outlook.